15 Best Order Management Software
Best Order Management Software
The quest for the best order management software is a critical endeavor for businesses aiming to streamline their order processing, inventory management, and customer service. This software is designed to centralize and automate the order fulfillment process, from the moment an order is received until it is delivered, ensuring efficiency and accuracy throughout the entire supply chain. The best order management software not only simplifies complex logistical tasks but also provides real-time data and analytics, enabling businesses to make informed decisions and improve their operational workflows. With the integration of such software, companies can expect a significant reduction in manual errors, an increase in customer satisfaction, and a boost in overall productivity.
The adoption of the best order management software has become increasingly prevalent across various industries, as it supports the growing complexity of multichannel sales and the need for agile fulfillment strategies. According to recent market analysis, the demand for order management systems is on the rise, with businesses seeking solutions that can handle high order volumes, integrate seamlessly with other platforms, and provide a comprehensive view of inventory across multiple locations. The right software can be a game-changer, offering scalability and adaptability to meet the evolving needs of a dynamic market.
Best Order Management Software Use Cases
E-Commerce Fulfillment: Streamlines online order processing, ensuring timely delivery and customer satisfaction.
Multichannel Retailing: Integrates orders from various sales channels for centralized management and fulfillment.
Inventory Management: Provides real-time visibility into stock levels, facilitating efficient inventory control.
Customer Service: Enhances the customer experience by providing accurate order tracking and timely updates.
Returns Processing: Simplifies the management of returns and exchanges, improving the post-purchase customer journey.
Subscription Services: Automates recurring orders and manages subscription-based business models effectively.
B2B Transactions: Tailors order processing to the complexities of wholesale or business-to-business environments.
Who Should Use Best Order Management Software?
Best order management software is an indispensable tool for businesses of all sizes that deal with order fulfillment. It is particularly beneficial for e-commerce retailers, multichannel merchants, wholesalers, and manufacturers who require a robust system to manage a high volume of orders from various sources. Additionally, it serves as a critical asset for businesses looking to enhance their customer service by providing accurate and timely order updates. By leveraging such software, companies can ensure that every order is processed efficiently, inventory levels are optimized, and customer satisfaction is maintained, which is essential for businesses aiming to scale and maintain a competitive edge in the market.
What is Best Order Management Software?
Best order management software is a comprehensive platform that facilitates the entire order fulfillment cycle, encompassing order entry, inventory management, order tracking, and shipping. It acts as a centralized hub that connects all facets of a business’s operations, allowing for seamless communication between sales channels, warehouses, and customer service teams. This software is equipped with features such as automated workflows, real-time analytics, and integration capabilities, which enable businesses to operate more efficiently and respond quickly to market demands. By implementing the best order management software, companies can achieve a higher level of order accuracy, reduce fulfillment times, and enhance the overall customer experience.
15 Best Order Management Software
- Zoho Inventory
- Shopify Plus
- Veeqo
- Extensiv
- Salesforce OMS
- Aptos
- IBM Sterling Order Management
- VTEX
- Brightpearl
- ShipStation
- NetSuite
- Kyte
- QuickBooks Commerce
- CIN7
- Kibo
How does Best Order Management Software work?
The best order management software streamlines and automates the entire order process, from the moment an order is placed until it is delivered to the customer. It begins by capturing order details across various sales channels, whether online, in-store, or through a marketplace. The software then processes these orders by checking inventory levels in real-time to ensure that products are available. Once availability is confirmed, the software allocates inventory to the order and updates stock levels accordingly. The next step involves order fulfillment, where the software generates picking lists for warehouse staff, processes shipping labels, and tracks the order’s progress until delivery. Throughout this process, the software provides visibility to both the business and the customer, offering updates on order status and expected delivery times.
How to choose the Best Order Management Software?
Choosing the best order management software requires careful consideration of several key factors to ensure it meets your business needs. First, assess the software’s integration capabilities. It should seamlessly integrate with your existing e-commerce platform, accounting software, CRM, and other tools to provide a unified system that minimizes manual data entry and errors. Scalability is another crucial factor, the software should be able to grow with your business, handling increased order volumes and additional sales channels without compromising performance.
Consider the software’s inventory management features. It should offer real-time visibility into stock levels across multiple locations, enabling efficient inventory allocation and preventing stockouts or overstocking. The ability to automate various aspects of the order process, such as order processing, fulfillment, and shipping, is also important. This automation saves time, reduces manual errors, and improves customer satisfaction.
Customer service capabilities should not be overlooked. The order management software should provide tools to manage customer inquiries and returns efficiently, enhancing the overall customer experience. Finally, evaluate the software’s reporting and analytics features. It should offer insightful reports on sales, inventory, and customer behavior, helping you make informed decisions to drive business growth.
In summary, when choosing the best order management software, consider its integration capabilities, scalability, inventory management features, automation, customer service tools, and reporting and analytics. These factors will help you select the best software that streamlines your order management process, supports business growth, and improves customer satisfaction.
Order Management Software
1. Zoho Inventory
Zoho Inventory is an online inventory order management software designed to help businesses streamline their order and inventory management processes. It offers a suite of tools that cater to various aspects of inventory control, including order fulfillment, stock management, and multi-channel selling. The platform integrates with popular e-commerce channels and shipping carriers, providing a centralized system for managing sales, purchases, and shipments. Zoho Inventory also supports drop shipping and backordering, enabling businesses to fulfill orders efficiently and maintain customer satisfaction, making it to the top of the list of the best order management software.
Zoho Inventory Facts
Starting Price: Free
Pricing Model: Per Month
Free Trial: Yes
Free Plan: Available
Languages: Supports multiple languages
Zoho Inventory Key Features
Composite Items: Allows the bundling of individual items to sell as a single unit, simplifying the management of product variations and kits.
Dropshipment: Facilitates the process of shipping orders directly from the supplier to the customer, bypassing the need for inventory holding and expediting delivery.
Backordering: Enables businesses to accept and manage orders for out-of-stock items, ensuring customer orders can be fulfilled when inventory is replenished.
Item Groups: Organizes similar items into groups for more efficient inventory tracking and management, enhancing the overall inventory control.
Multi-Channel Selling: Integrates with various e-commerce platforms to centralize sales from different channels, providing a unified view of inventory and orders.
Order Fulfillment: Streamlines the conversion of sales orders into packaging slips and shipments, improving the efficiency of the order-to-shipment process.
Real-Time Shipping Rates: Offers integration with multiple shipping carriers to manage global shipments and provide customers with real-time shipping rates.
Stock Replenishment Notifications: Sets reorder points and sends timely alerts to replenish stock, preventing out-of-stock scenarios and lost sales.
Secure and Compliant: Prioritizes customer privacy and data security, ensuring that business operations are protected and compliant with relevant standards.
Zoho Inventory Price
Standard: $29 per organization/month billed annually, offering essential inventory management features suitable for growing businesses.
Professional: $79 per organization/month billed annually, includes advanced features for comprehensive inventory and order management.
Premium: $129 per organization/month billed annually, provides extensive tools for larger businesses with complex inventory needs.
Enterprise: $249 per organization/month billed annually, the most robust plan for enterprises requiring a full suite of inventory management capabilities.
2. Shopify Plus
Shopify Plus is an enterprise-level e-commerce platform designed to accommodate the complex needs of high-growth businesses and large-scale online retailers. This order management software offers a robust set of features that enable businesses to streamline their operations, expand their reach, and enhance their customer experience. With Shopify Plus, merchants can leverage the platform’s scalability to handle high volumes of traffic and transactions, access advanced customization options, and utilize a suite of integrated tools for omnichannel selling, B2B commerce, and international expansion.
Shopify Plus Facts
Starting Price: $2,300
Pricing Model: Per Month
Free Trial: No
Free Plan: Not Available
Languages: Varies by region
Shopify Plus Key Features
B2B on Shopify: Run your wholesale and direct-to-consumer operations from a single platform with dedicated B2B tools, streamlining the management of both sales channels.
Headless Commerce: Utilize Shopify’s APIs to create custom DTC or B2B commerce experiences, offering flexibility and control over the front-end while leveraging Shopify’s robust back end.
Shopify POS Pro: Enhance in-store and online sales with a point-of-sale system that supports seamless multi-store retail operations, providing a unified customer experience.
Checkout Extensibility: Customize the checkout process with Shop Pay and payment pages to offer a personalized shopping experience that can lead to increased conversion rates.
Shopify Audiences: Reduce customer acquisition costs with Shopify’s unique insights, helping to target audiences more effectively on top advertising platforms.
ShopifyQL Notebooks: Analyze and visualize commerce data with an intelligent query language, enabling better decision-making through insightful data interpretation.
Shopify Functions: Create distinctive commerce experiences by developing custom apps or extending back-end logic, setting your store apart from the competition.
Shopify Markets Pro: Simplify and scale cross-border sales with powerful localization features, making international expansion more accessible for businesses.
Shopify Plus Price
1-Year Term: Starting at $2,500 USD/month, Shopify Plus offers exclusive features and the lowest transaction fees for a commitment to growth.
3-Year Term: Starting at $2,300 USD/month, this option provides a reduced rate for businesses ready to invest in long-term growth with Shopify Plus.
3. Veeqo
Veeqo is a comprehensive order management software platform designed to streamline the complexities of online retail operations. It offers a suite of tools that facilitate inventory management, order processing, and shipping logistics, all from a single dashboard. By integrating with multiple marketplaces and shipping carriers, Veeqo enables retailers to manage their orders, print shipping labels in bulk, and keep track of inventory across all sales channels effortlessly. Its commitment to efficiency is further demonstrated through features like digital picking and the creation of branded invoices, making it an indispensable tool for retailers looking to optimize their operations.
Veeqo Facts
Starting Price: Free
Pricing Model: Per Month
Free Trial: No
Free Plan: Available
Languages: English
Veeqo Key Features
Bulk Print Labels: Veeqo allows users to quickly print hundreds of shipping labels with a single click, streamlining the shipping process and saving valuable time.
Digital Picking: Upgrade your fulfillment process with Veeqo’s digital picking feature, which utilizes a scanner to enhance accuracy and efficiency in order fulfillment.
Inventory Management: Veeqo automatically monitors every movement of stock items across all channels and locations, providing effortless inventory control in one place.
Order Management: Connect your ecommerce, marketplace, and offline sales channels into Veeqo’s order management system to view and manage every order in one centralized location.
Branded Invoices: Use Veeqo’s built-in templates to create stylish invoices, packing slips, and picking lists, allowing your brand to stand out with every shipment.
Sales Reporting: Instantly run detailed sales reports with Veeqo to get business-critical data broken down by channel, store, and more, helping you make informed decisions.
Veeqo Price
Free Plan: Unlimited shipments per month, Unlimited users, $0.00 per month
4. Extensiv
Extensiv is an order management software that revolutionizes the way ecommerce businesses manage their operations by offering a cloud-based omnichannel fulfillment software that simplifies the journey from shopping cart to delivery. It provides total visibility and control over the order fulfillment process, making it seamless and efficient. Trusted by thousands of logistics professionals and growing brands, Extensiv integrates easily with major ecommerce platforms and marketplaces, creating a unified ecosystem for businesses. Its intelligent automation and real-time insights empower businesses to streamline operations, deliver exceptional customer service, and achieve sustainable growth.
Extensiv Facts
Starting Price: NA
Pricing Model: Pricing After Demo
Free Trial: Yes
Free Plan: NA
Languages: English
Extensiv Key Features
Simplified Setup: Easily integrate with all major ecommerce platforms and marketplaces to create a unified ecosystem.
Easily integrating with major ecommerce platforms and marketplaces, Extensiv simplifies the setup process, allowing businesses to quickly create a unified ecosystem that streamlines operations and enhances efficiency.
Data-Driven Decision-Making: Quick access to real-time insights for informed decision-making.
By providing quick access to real-time insights, Extensiv empowers businesses to make informed decisions, helping them to overcome challenges, streamline operations, and position themselves for sustainable growth.
Manage Multiple Sales Channels: Effortlessly handle complex fulfillment and multiple sales channels from a centralized hub.
Extensiv enables businesses to manage complex fulfillment processes and multiple sales channels effortlessly from a centralized hub, providing unparalleled visibility, insight, and control across the entire business.
Automate Routine Tasks: Use intelligent automation to streamline order processing and keep customers satisfied.
With intelligent automation, Extensiv streamlines order processing, reducing manual efforts and ensuring customer satisfaction by keeping operations smooth and efficient.
Gain Unprecedented Insights: Get a clear picture of your business’s performance and fulfillment strategies.
Extensiv offers unprecedented insights into business performance and fulfillment strategies, enabling businesses to optimize operations and make strategic decisions based on accurate data.
Deliver Exceptional Customer Service: Meet and exceed customer expectations while staying agile and adaptable.
By enabling businesses to meet and exceed customer expectations while remaining agile and adaptable, Extensiv plays a crucial role in delivering exceptional customer service and building brand loyalty.
Extensiv Price
Contact Sales Team for Pricing: Extensiv offers customized pricing plans tailored to the specific needs of your business. Contact the sales team for a detailed quote.
5. Salesforce OMS
Salesforce OMS is an order management software that seamlessly integrates with the broader Salesforce ecosystem to provide a comprehensive order management system that enhances customer experiences through efficient order fulfillment. It leverages connected customer data and automation to streamline operations, reduce costs, and deliver personalized service. By offering tools for order cancellation, returns, reshipments, and real-time inventory visibility, Salesforce OMS empowers businesses to increase sales and customer loyalty while driving sustainability in fulfillment processes.
Salesforce OMS Facts
Starting Price: NA
Pricing Model: NA
Free Trial: No
Free Plan: NA
Languages: English
Salesforce OMS Key Features
Real-Time Inventory Visibility: This feature allows businesses to share up-to-the-minute, store-level inventory information with customers, enhancing transparency and potentially boosting store sales by up to 25%.
Order Management Automation: Automates the capture, routing, and delivery of customer orders across channels, enabling businesses to fulfill orders with greater speed, cost efficiency, and sustainability.
Customer 360 Integration: Provides service agents with a holistic view of the customer, including order history and customer records, on a single screen, facilitating personalized and efficient customer support.
Prebuilt Fulfillment Flows: Offers ready-to-use fulfillment templates that help businesses cut costs and deliver sustainably, speeding up the time to value.
Ecommerce Platform Flexibility: Supports a range of ecommerce solutions from templates and composable storefronts to headless APIs, allowing businesses to deliver commerce their way.
Salesforce OMS Price
Contact Sales Team for Pricing: Pricing varies based on each customer’s individual needs, with Salesforce’s sales team ready to tailor a package that meets your requirements and price considerations.
6. Aptos
Aptos is an order management software and a retail technology solution that leverages four decades of industry experience to deliver comprehensive and adaptable tools for omnichannel commerce. With a focus on order management, Aptos provides retailers with the ability to anticipate and meet customer demands through a suite of integrated services. The platform is designed to streamline the retail process from shopping cart to front door, ensuring a seamless and profitable customer experience. Aptos stands out for its ability to adapt to constant market disruptions, offering flexible and reliable store fulfillment tools, and interfaces with various voice computing devices to enhance customer engagement.
Aptos Facts
Starting Price: NA
Pricing Model: Pricing After Demo
Free Trial: No
Free Plan: NA
Languages: English
Aptos Key Features
Omnichannel Fulfillment: Aptos supports a wide range of omnichannel fulfillment use cases, enabling retailers to meet the diverse needs of modern shoppers.
Order Management System: The platform’s order management system is designed to handle every aspect of the order lifecycle from a centralized hub, simplifying complex processes.
Store Fulfillment Tools: Aptos offers flexible and reliable tools for store fulfillment, ensuring that customer satisfaction and instant gratification are consistently achieved.
Point of Sale (POS): The system includes POS capabilities that adapt to the evolving role of physical stores in the customer journey, delivering personalized interactions.
Professional Support: Retailers benefit from procurement, deployment, and support by some of the most experienced professionals in the industry, ensuring a smooth operation.
Scalability: Aptos’ cloud-based solutions are scalable, allowing businesses to grow from a handful of locations to hundreds, as demonstrated by clients like DTLR.
Adaptability: The system is designed to adapt to constant disruption and change, providing retailers with the flexibility to stay ahead in a dynamic market.
Customer Engagement: Interfaces to numerous voice computing devices are integrated, making it easy to keep customers informed and engaged throughout their shopping journey.
Aptos Price
Contact Sales Team: Aptos pricing is tailored to the specific needs of each retailer, and details can be obtained by contacting the sales team directly.
7. IBM Sterling Order Management
IBM Sterling Order Management empowers businesses to streamline their order processing and fulfillment operations across multiple channels. This comprehensive order management software platform integrates real-time inventory management, order orchestration, and customer service capabilities, enabling companies to enhance their e-commerce and retail operations. By leveraging advanced analytics and AI, it offers insights to optimize inventory levels, reduce shipping costs, and improve customer satisfaction. Its flexibility allows for quick adaptation to changing market demands, making it an essential tool for businesses looking to scale their operations efficiently.
IBM Sterling Order Management Facts
Starting Price: NA
Pricing Model: Pricing After Demo
Free Trial: No
Free Plan: NA
Languages: English
IBM Sterling Order Management Key Features
Real-Time Inventory Management: Provides accurate, up-to-the-minute inventory data across all channels, enabling businesses to make informed decisions and meet customer demands efficiently.
Order Orchestration and Execution: Seamlessly integrates various order processing activities, from placement to delivery, ensuring a smooth and efficient fulfillment process.
Payment Processing and Settlement: Simplifies the complexities of payment transactions, from authorization to settlement, enhancing the customer purchasing experience.
Distribution and Fulfillment Rules Configuration: Allows businesses to define and implement specific distribution strategies, optimizing sourcing and fulfillment operations.
Returns and Exchanges Management: Streamlines the returns process, making it easier for customers to return or exchange products, thereby improving customer satisfaction.
Multi-Brand Order Execution: Supports the management of orders across multiple brands and channels, including third-party logistics, ensuring consistent and efficient order fulfillment.
Inventory Segmentation and Allocation: Enables precise control over inventory allocation and segmentation, improving stock levels and reducing the risk of stockouts.
Advanced Sourcing and Optimization: Utilizes advanced rules for sourcing and scheduling, optimizing inventory distribution and reducing shipping costs.
IBM Sterling Order Management Price
Contact Sales Team: Pricing details are provided after a demo or by contacting the sales team directly.
Open IBM Sterling Order Management Site
8. VTEX
VTEX is a comprehensive cloud-based platform designed to streamline omnichannel operations for businesses. It offers a robust Order Management System (OMS) that provides real-time inventory visibility across various channels, enabling optimized fulfillment and the potential for increased profit margins. The platform’s native OMS integrates seamlessly with existing systems such as ERP, POS, and WMS, and supports a range of functionalities from order orchestration to global inventory visibility. VTEX is built to help businesses meet customer delivery promises more efficiently and cost-effectively, with a focus on scalability and API-readiness.
VTEX Facts
Starting Price: NA
Pricing Model: NA
Free Trial: No
Free Plan: NA
Languages: Supports multiple languages
VTEX Key Features
Order Orchestration: This feature ensures that every order is processed and fulfilled in the most efficient manner, considering various logistical and business considerations.
Global Inventory Visibility: Gain a comprehensive view of inventory levels across all channels and locations, enabling better stock management and customer satisfaction.
Inventory Management: Sophisticated tools for managing inventory, including setting safety stock levels and tracking stock movements, are integral to VTEX’s offering.
Safety Stock Management: This allows businesses to maintain optimal inventory levels to prevent stockouts and overstock situations, balancing demand and supply effectively.
Order Listing and Order Details: Access detailed order information and manage orders with ease, ensuring that customer service and fulfillment are top-notch.
Shipping Strategies: Customize shipping options and strategies to align with business goals, customer preferences, and logistical capabilities.
Payment Terms/Processing: Flexible payment processing options that cater to different customer needs and streamline the checkout process.
Delivery Capacity: Manage and optimize delivery capabilities to ensure timely fulfillment of orders, enhancing customer satisfaction.
Order Change: Facilitate easy modifications to orders, providing flexibility to both the business and its customers.
Seller Change: Allows for the seamless transition between sellers within the marketplace, ensuring uninterrupted service and order fulfillment.
Ready for Marketplace: Designed to support marketplace operations, enabling businesses to expand their reach and sales channels.
Cloud Native Scalability: Built for the cloud, VTEX can scale with your business, ensuring that growing demand is met without compromising on performance.
API Enabled: The platform’s API-first approach allows for easy integration with other systems and customization to meet specific business needs.
VTEX Price
Contact Sales Team: Pricing details are provided by the VTEX sales team, tailored to the specific needs and scale of your business.
9. Brightpearl
Brightpearl is a comprehensive cloud-based Enterprise Resource Planning (ERP) solution designed to meet the needs of retailers and wholesalers that includes an order management platform. It streamlines business processes across omnichannel sales, inventory management, order processing, accounting, and reporting. With a focus on automation and integration, Brightpearl provides real-time insights into operations, enhancing efficiency and enabling businesses to scale effectively. Its robust platform supports a wide range of integrations with e-commerce platforms, marketplaces, and other third-party applications, making it a versatile tool for managing the complexities of modern retail.
Brightpearl Facts
Starting Price: NA
Pricing Model: NA
Free Trial: Yes
Free Plan: NA
Languages: English
Brightpearl Key Features
Inventory Management: Brightpearl’s inventory management system automatically updates stock levels across all sales channels in real-time, preventing overselling and stockouts, and providing detailed insights into inventory performance.
Order Management: This feature streamlines the entire order process, from initial customer purchase to final delivery, by automating order fulfillment, shipping, and tracking, ensuring a seamless experience for both the business and its customers.
Warehouse Management: Brightpearl offers comprehensive warehouse management capabilities, including batch and serial number tracking, barcode scanning, and efficient pick-pack-ship processes, optimizing warehouse operations and reducing errors.
Accounting and Reporting: With integrated accounting features and real-time financial reporting, Brightpearl provides businesses with a clear view of their financial health, enabling informed decision-making and strategic planning.
CRM and Customer Service: This feature enables businesses to manage customer relationships effectively, offering tools for customer segmentation, targeted marketing campaigns, and personalized customer service to enhance customer satisfaction and loyalty.
POS Integration: Brightpearl’s POS integration allows for seamless management of in-store and online sales, ensuring inventory and order data are synchronized across all channels, providing a unified retail experience.
E-Commerce Integration: The platform integrates with major e-commerce platforms and marketplaces, enabling businesses to manage their online presence efficiently, automate sales processes, and expand their reach to new customers.
Brightpearl Price
Brightpearl Order Management Solution: Custom pricing based on the specific needs and scale of the business, designed for up to 1,500 orders per month across 5 sales channels. Users need to contact the sales team for pricing information.
10. ShipStation
ShipStation is a comprehensive shipping and order management software designed to streamline the fulfillment process for ecommerce merchants. By integrating with a wide array of marketplaces and shopping carts, ShipStation simplifies the task of managing orders from multiple channels. The platform offers features such as real-time rate comparisons, discounted shipping insurance, and the ability to print shipping labels directly. With a focus on efficiency and cost savings, ShipStation supports businesses at every stage, from startups to enterprises, in optimizing their shipping operations.
ShipStation Facts
Starting Price: Free
Pricing Model: Per Month
Free Trial: Yes
Free Plan: Available
Languages: English
ShipStation Key Features
Supported Marketplaces & Shopping Carts: ShipStation integrates with major marketplaces and shopping carts, including Amazon, eBay, Shopify, and Etsy, facilitating the import of orders and the automatic update of order status and tracking numbers.
Fulfillment and Shipping Carriers: The platform offers multi-carrier shipping options, enabling users to create labels for various carriers, access discounted shipping rates, and compare real-time rates to save money on shipments.
Reporting: ShipStation provides detailed reports on orders and shipping, helping merchants make informed decisions by analyzing data on shipping volume, costs, and trends.
Order Management: With features like order combining and splitting, customizable filters, and color-coded tags, ShipStation simplifies the management of online orders, enhancing efficiency and accuracy in fulfillment.
Discounted Shipping Insurance: Merchants can access discounted rates on shipping insurance, offering added protection for their shipments at a lower cost.
Pre-Filled International Customs Forms: ShipStation automates the generation of customs forms for international shipments, streamlining the process and reducing the risk of errors.
Live Shipment Tracking Updates: The platform provides real-time updates on shipment status, ensuring merchants and their customers stay informed about the delivery progress.
ShipStation Price
Starter: $9 per month
Bronze: $29 per month
Silver: $49 per month
Gold: $69 per month
Platinum: $99 per month
Enterprise: Contact for pricing
11. NetSuite
NetSuite is a cloud-based Enterprise Resource Planning (ERP) suite that enables businesses to manage all key business processes in a single system. It is designed to scale with businesses as they grow and to streamline mission-critical processes. In addition, it provides real-time visibility into operational and financial performance, facilitates the management of global operations, and offers a wide range of industry-specific solutions.
NetSuite Facts
Starting Price: $999
Pricing Model: Per Month
Free Trial: Yes
Free Plan: Not Available
Languages: English, French, German, Russian, Spanish, Chinese, Japanese, Korean, and many others
NetSuite Key Features
Financial Management: NetSuite’s financial management capabilities provide comprehensive, real-time visibility into the financial performance of the business, from a consolidated level down to individual transactions.
Order Management: Streamlines order processing by eliminating manual bottlenecks, preventing errors, and establishing a smooth flow from sales quote to order fulfillment ensuring timely invoicing and payment.
Production Management: Provides businesses with the ability to run their manufacturing operations efficiently, from the production floor to the out-of-the-box processes of order fulfillment.
Supply Chain Management: Offers a powerful and complete solution to efficiently manage the supply chain lifecycle, enabling a seamless flow of information across vendors, partners, and customers.
Warehouse and Fulfillment: Helps organizations to manage their inventory, regardless of size and complexity, by optimizing the storage and shipping of goods, thus ensuring timely delivery.
Procurement: Enables companies to automate and streamline their purchasing processes, thus providing a comprehensive procure-to-pay process that improves cost certainty.
Customer Relationship Management (CRM): NetSuite CRM delivers a real-time, 360-degree view of the customer experience, from lead and opportunity management to sales forecasting, customer service, and more.
E-Commerce: Provides businesses with a single platform to manage all e-commerce activities, including web design, merchandising, marketing, and sales, ensuring a consistent and personalized digital experience.
Global Business Management: NetSuite OneWorld addresses the complex multinational and multi-company needs of organizations, allowing them to manage multiple subsidiaries, business units, and legal entities.
Human Capital Management: Combines HR functionalities into a single suite, streamlining the process of managing a global workforce, from payroll to performance evaluation and scaling as the organization grows.
NetSuite Price
Standard Tier: The pricing for the Standard Tier typically ranges between $1,188 and $4,800 per month, depending on the specific needs and size of the business.
Premium Tier: For businesses requiring more advanced features, the Premium Tier ranges from $11,615 to $27,600 per month.
Ultimate Tier: The Ultimate Tier is designed for larger enterprises and is priced between $7,188 and higher, tailored to the organization’s specific requirements.
12. Kyte
Kyte is a comprehensive sales and management system designed to cater to businesses of all sizes. It offers a suite of tools that streamline order and sales processing, making it easier for businesses to manage their operations from a phone, tablet, or computer. With features like artificial intelligence for creating product descriptions, bulk product import, expense management, and customer engagement tools, Kyte aims to enhance the efficiency and modernity of business operations. Its intuitive and easy-to-use interface ensures a seamless experience for users, combining modern technology with practical functionality to offer the best shopping experience to customers.
Kyte Facts
Starting Price: Free
Pricing Model: Per Month
Free Trial: Yes
Free Plan: Available
Languages: English
Kyte Key Features
Artificial Intelligence to Create Product Descriptions: Kyte’s AI technology assists businesses in crafting compelling product descriptions, enhancing the appeal of their catalog and potentially increasing sales.
Bulk Product Import: This feature allows for the efficient management of product catalogs by enabling the bulk import of product details, saving time and reducing manual data entry.
Expense Management on Computer: Kyte provides tools for easy and efficient control of business expenses, including reminders for bills due and overdue, simplifying financial management.
Customer Engagement Tools: With features like customer registration, custom digital and printed receipts, and store credits, Kyte helps businesses engage with their customers more effectively.
Point of Sale: Kyte’s point of sale system is designed for modern businesses, offering tools for sales processing and organization that can be accessed directly from a browser.
Online Catalog: Businesses can showcase their products online with Kyte’s online catalog feature, which includes product registration and the ability to show multiple pictures per product.
Social Media Integration: This feature enables businesses to integrate their online catalog with social media platforms, expanding their reach and making it easier for customers to discover their products.
Kyte Price
Free Plan: $0.00 /month FEATURES Register your products in seconds Show 1 photo of each product in the catalog.
Prime: $89.90 /month Get started Tools to sell more Point of Sale Online Catalog Product Registration Pictures per Product 7 Online Ordering Social Media Integration Catalog Banner Tools to manage better.
13. QuickBooks Commerce
QuickBooks Commerce is a comprehensive platform designed to streamline the complexities of order management and fulfillment for businesses. It integrates seamlessly with over 200 industry-specific applications, including popular e-commerce platforms like Shopify and WooCommerce, to provide a centralized system for tracking and fulfilling sales orders. This includes everything from order processing and inventory management to invoicing and providing powerful business insights. With QuickBooks Commerce, businesses can automate many steps in the order fulfillment process, reducing errors and increasing efficiency.
QuickBooks Commerce Facts
Starting Price: NA
Pricing Model: NA
Free Trial: Yes
Free Plan: NA
Languages: English
QuickBooks Commerce Key Features
Order Management: QuickBooks Commerce offers a robust order management system that automates the process from receiving orders to delivery, enhancing efficiency, and reducing errors.
Order management in QuickBooks Commerce is designed to streamline every aspect of the sales order process, making it easier for businesses to manage their orders, forecast demand, manage inventory, and process invoices all in one place.
Inventory Management: This feature provides real-time tracking and management of inventory levels, orders, sales, and deliveries, ensuring businesses can meet customer demands without overstocking.
Inventory management within QuickBooks Commerce helps businesses maintain the right balance of stock, minimizing holding costs and maximizing sales opportunities by ensuring products are available when needed.
Integration Capabilities: QuickBooks Commerce integrates with over 200 industry-specific apps, including e-commerce platforms and CRM systems, to centralize business operations.
The integration capabilities of QuickBooks Commerce allow for seamless connectivity with a wide range of applications, enhancing the platform’s utility by enabling businesses to sync their existing tools and systems for a more streamlined operation.
Automated Invoicing and Payments: This feature simplifies the billing process by automating invoicing and payments, which can save time and reduce errors.
Automated invoicing and payments in QuickBooks Commerce help businesses improve their cash flow management by ensuring invoices are sent out promptly and payments are processed efficiently, reducing the risk of errors and delays.
QuickBooks Commerce Price
Contact Sales Team for Pricing Details: Interested parties are encouraged to contact the sales team for the most accurate and up-to-date information.
14. CIN7
CIN7 is an order management software and advanced inventory management solution designed to help product sellers streamline their operations across multiple channels. It offers a suite of features including automation, accounting integrations, and API capabilities, tailored to support businesses in achieving efficient, automated, and error-free inventory management. With options for both core inventory needs and custom configurations, CIN7 adapts to various business sizes and requirements, facilitating growth by improving inventory visibility and control.
CIN7 Facts
Starting Price: NA
Pricing Model: NA
Free Trial: Yes
Free Plan: NA
Languages: English
CIN7 Key Features
ML/AI Powered Features: Machine learning and artificial intelligence capabilities in CIN7 allow for advanced prediction and automation, enhancing inventory management by reducing manual tasks and improving accuracy.
EDI/3PL Connections: CIN7 provides seamless integration with EDI and 3PL partners, enabling businesses to expand their operations and reach without the complexity typically associated with these connections.
Accounting Integrations: The platform integrates effortlessly with leading accounting software like Xero and QuickBooks Online, ensuring financial data is synchronized and accurate across systems.
API and Flex API: CIN7’s Core API and Flex API offer extensive customization and integration possibilities, allowing businesses to tailor the system to their unique needs and connect with a wide range of applications.
Customizable User Roles and Permissions: With CIN7, businesses can balance collaboration and control by customizing user roles and permissions, ensuring team members have the right access to perform their roles effectively.
CIN7 Price
Contact Sales Team: Pricing details are tailored to each business’s specific needs and requirements, ensuring a customized solution that fits their budget and inventory management goals.
15. Kibo
Kibo is a cutting-edge, versionless, multi-tenant Software as a Service (SaaS) that revolutionizes the eCommerce landscape by offering a comprehensive order management system. The order management software is designed to support businesses in delivering complex customer experiences while maintaining operational efficiencies. Kibo stands out for its backward compatibility, continuous upgrades, and flexible hosting and deployment models, making it an ideal choice for high-volume retailers, manufacturers, distributors, and wholesalers seeking to minimize costs and scale without compromising on customer satisfaction.
Kibo Facts
Starting Price: NA
Pricing Model: NA
Free Trial: Yes
Free Plan: NA
Languages: English
Kibo Key Features
Modular Omnichannel Solutions: Kibo offers a modular approach to order management, enabling businesses to implement solutions as needed to support omnichannel strategies effectively.
This feature allows companies to manage multiple sales channels, including websites, marketplaces, wholesale, and social media, seamlessly, thereby simplifying the order management process and enhancing customer satisfaction.
Continuous Upgrades and Backward Compatibility: Kibo ensures your eCommerce platform remains cutting-edge with continuous upgrades and backward compatibility.
Businesses benefit from staying up to date with the latest eCommerce technologies without the need for disruptive platform overhauls, ensuring a smooth, continuous operation that adapts to market changes and customer needs.
Flexible Hosting and Deployment Models: Kibo provides flexible options for hosting and deployment, catering to various business needs and preferences.
With Kibo, businesses can choose the hosting and deployment model that best fits their operational requirements, allowing for greater control over their eCommerce environment and the ability to scale as needed.
Transparent, Flexible Pricing & Deployment: Kibo offers transparent and flexible pricing and deployment options, making it easier for businesses to launch and scale their eCommerce operations.
This feature demystifies the cost and process of implementing an eCommerce solution, enabling businesses to plan and budget effectively while choosing the services that best meet their needs.
Kibo Price
Order Management Starter: The foundational package to get started with Kibo’s eCommerce order management system.
This plan is designed for businesses looking to establish a robust order management system that supports complex customer experiences while maintaining operational efficiencies. Pricing details are available upon contacting the sales team.
FAQs on Best Order Management Software
What is Best Order Management Software?
Best order management software refers to a comprehensive system designed to streamline and automate the process of receiving, tracking, and fulfilling customer orders across various sales channels. This type of software integrates various aspects of the order management process, including inventory management, customer service, order processing, and shipping and logistics, into a single, cohesive platform. The goal of the best order management software is to improve operational efficiency, enhance customer satisfaction, and provide real-time visibility into order status and inventory levels.
How Does Order Management Software Benefit Businesses?
Order management software offers numerous benefits to businesses by automating and optimizing the order fulfillment process. Firstly, it significantly reduces manual errors and saves time by automating repetitive tasks. This leads to improved accuracy in order processing and inventory management. Secondly, it enhances customer satisfaction by ensuring timely and accurate order fulfillment, providing customers with real-time updates on their order status. Additionally, it offers businesses scalability, allowing them to efficiently manage an increase in order volume without compromising on service quality. Lastly, it provides valuable insights into sales trends and inventory levels, aiding in better decision-making and strategic planning.
What Features Should You Look for in Order Management Software?
When selecting order management software, it’s crucial to look for features that align with your business needs. Key features include multi-channel integration, which allows you to manage orders from various sales channels in one place. Real-time inventory management is essential for maintaining accurate stock levels across all channels. Automated order processing and fulfillment capabilities streamline the entire order lifecycle. Customer service tools enable efficient handling of inquiries and returns. Additionally, robust reporting and analytics offer insights into performance metrics, helping you make informed decisions. Lastly, scalability ensures the software can accommodate your business’s growth.
Can Small Businesses Benefit from Order Management Software?
Absolutely, small businesses can significantly benefit from implementing order management software. Even with a smaller volume of orders, managing them efficiently is crucial for customer satisfaction and business growth. Order management software can help small businesses automate order processing, reduce manual errors, and manage inventory more effectively. It also enables small businesses to compete more effectively by providing a level of service and efficiency typically associated with larger companies. Furthermore, it offers scalability, allowing small businesses to easily handle growth in order volume and complexity as they expand.
How Does Order Management Software Integrate with Other Business Systems?
Order management software typically integrates seamlessly with a wide range of other business systems to provide a unified operational view. This includes eCommerce platforms, where it synchronizes order and customer data. Integration with inventory management systems ensures real-time inventory tracking and updates. It can also connect with customer relationship management (CRM) systems to enhance customer service and retention strategies. Additionally, integration with shipping and logistics platforms automates the shipping process and provides tracking information. Financial and accounting system integration facilitates accurate invoicing and revenue tracking. These integrations streamline operations, reduce manual data entry, and improve data accuracy across the business.
Summing Up
The best order management software stands as a pivotal tool for businesses aiming to optimize their order fulfillment process, enhance customer satisfaction, and gain operational efficiency. By automating key aspects of the order management cycle, businesses can significantly reduce manual errors, save time, and focus on growth and customer service. The ability to integrate with various sales channels and other business systems further amplifies its value, offering a comprehensive solution that supports scalability and informed decision-making. Whether for a small business or a large enterprise, investing in the best order management software tailored to specific business needs can lead to improved operational performance and a competitive edge in the market.